RETURNS
You can return your order for a full refund (minus shipping costs) within 30 days of your order delivery date. Gear must be in new, unused condition, and with all original packaging. Return shipping is a flat rate of $9.95.
REPAIRS
If your Lake Dog gear experiences a manufacturing defect or hardware failure at any point, we’ll repair it at no cost. You only pay for shipping.
- Covered: Defects in materials or craftsmanship (hardware failure, stitching coming loose, etc).
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Not Covered: Normal wear and tear, chewing, damage from misuse, or alterations.
Email woof@lake-dog.com for repairs.